Terms of delivery

Products are delivered to Finland, Sweden, Norway, Estonia, Latvia, Lithuania, Germany and France.

The order processing time is on average the next working day after sending the automatic order confirmation. The delivery time is usually 1-4 working days. The online store will automatically calculate the possible delivery costs. The cash on delivery payment is charged in the cash on delivery orders.

The postal package deliveries are picked up from the nearest post office. The order can be picked up mainly after 16 PM on the day after sending. The Buyer receives an arrival notification both by text message and to the delivery address indicated in the order at the next postal delivery round. The delivery time is normally 1-2 working days. The post office will keep the shipment for one calendar week.

Smartpost parcel locker is an easy way to receive packages. The order will be delivered to your selected parcel locker. As a rule, the order can be picked up mainly after 16 PM on the day after sending. The post office will keep the shipment for one calendar week. The arrival notification and the parcel point code are sent by text message.

Separately handled freight is designed for large-sized goods. If any of the sides of a package is larger than 60 cm, this mode of transport must be used.

EMS (Express Mail Service) shipment can be at maximum 60 x 36 x 60 cm. The EMS shipment is delivered to a customer abroad.

The customer is checked for identity upon delivery of the product. If the product is picked up by someone other than the customer who ordered the product, a letter of attorney is required.

Please note that the products are delivered to Finland, Åland (different freight charges), Sweden, Norway, Estonia, Latvia, Russia, Germany, and France. When delivering outside Finland an extra delivery fee may apply.